Your business sign is so much more than a name on a wall. It’s your 24/7 salesperson, your first impression, and a powerful piece of your brand identity. Getting it right is crucial. But with so many sign shops out there, how do you choose the right partner for such an important project?
The truth is, not all commercial sign companies are created equal. The cheapest option can often end up being the most expensive mistake, leading to a subpar sign that fails to attract customers or worse, needs constant repairs.
Fear not! This guide will walk you through the five essential steps to cut through the noise and find a true partner—a commercial sign company that will deliver quality, value, and a sign you’ll be proud of for years to come.
Step 1: Look Beyond the Price Tag – Evaluate Their Portfolio & Expertise
It’s tempting to get three quotes and simply choose the middle one. But before you even look at the numbers, you need to look at their work. A company’s portfolio is its resume.
- What to Look For: Seek out a diverse portfolio that showcases a range of projects similar to what you have in mind. Do you need an eye-catching channel letter sign for your retail store? Look for a company with proven experience in fabrication and installation. Are you considering a full vehicle wrap? Make sure they have pristine examples in their gallery. This isn’t just about aesthetics; it’s about demonstrated technical skill.
- The Jet Star Signs Advantage: Take a look at our portfolio of completed projects. You’ll see a wide array of high-quality signs, from elegant monument signs to dynamic digital displays, proving we have the expertise to handle your vision.
Step 2: Check Their Reputation – The Power of Reviews & Testimonials
In today’s digital world, a company’s reputation is transparent. What past clients say about their experience is one of the most reliable indicators of what you can expect.
- Where to Look: Google My Business reviews, Facebook testimonials, and case studies on their website are gold mines of information. Don’t just look at the star rating; read the comments. Look for consistent mentions of professionalism, adherence to deadlines, quality of workmanship, and how they handled any challenges that arose.
- Pro Tip: A company with a solid reputation, backed by organizations like the International Sign Association, often indicates a commitment to industry standards and ethical practices.
Step 3: Ensure a Seamless Process – Services & Project Management
Creating a great commercial sign isn’t just about fabrication. It’s a multi-stage process that involves design, permitting, installation, and maintenance. The best companies guide you through every step.
- Key Questions to Ask:
- Do you offer custom design services? You want a partner who can help bring your vision to life, not just a order-taker.
- Do you handle permits? Navigating local municipal codes and permit requirements can be a nightmare. A full-service commercial sign company will manage this entire process for you, saving you time and headaches.
- What is your installation process? Professional installation is non-negotiable for safety, durability, and aesthetics. Ensure they have a certified, insured, and experienced installation team.
- Do you offer maintenance and repair services? Signs are long-term investments. Knowing the company can service your sign down the road is a huge plus.
Step 4: Prioritize Quality & Durability – Materials & Craftsmanship
Your sign will battle sun, rain, wind, and temperature swings for years. Cutting corners on materials might save money upfront, but it will cost you in replacements and repairs later.
- What to Inquire About: Don’t be shy to ask what materials they use. Are their channel letters made from heavy-gauge aluminium? Do they use commercial-grade, energy-efficient LEDs that won’t burn out in a year? Do their cabinet signs use durable substrates that won’t warp or fade? A reputable company will be proud to detail the quality of their materials and construction methods.
- Why It Matters: A well-crafted sign from quality materials not only looks more professional but also delivers a far better return on investment by lasting longer and maintaining its appearance.
Step 5: Have a Conversation – The Consultation is Key
Finally, the most important step: talk to them. Your initial consultation will tell you everything you need to know about what it’s like to work with them.
- Green Flags:
- They listen more than they talk. They should be deeply interested in your business goals, target audience, and brand message.
- They ask insightful questions. Why do you want a sign? What feeling do you want to convey? What are your visibility challenges?
- They offer creative solutions. Instead of just agreeing with your initial idea, they should bring new, informed ideas to the table to enhance your project.
- They are transparent. They explain the process, timelines, and costs clearly, with no hidden surprises.
- Red Flags: Vague answers, high-pressure sales tactics, an inability to provide clear examples of past work, or a quote that seems too good to be true (it usually is).
Why Your Local Partner Matters
While a national company might seem appealing, a local commercial sign company offers distinct advantages. They understand the specific visual codes, weather conditions, and competitive landscape of your area. They have established relationships with local permit offices, which can streamline the approval process. Most importantly, their reputation is built on serving your community, so they are inherently more invested in your satisfaction.
Ready to Find Your Perfect Sign Partner?
Finding the right commercial sign company is an investment in your business’s future visibility and success. It’s about partnering with a team that combines artistic vision with technical expertise and project management skill.
At Jet Star Signs, we’ve built our reputation right here in our community by embodying these very principles. We are a full-service partner, guiding you from the initial creative spark to the final, flawless installation and beyond.
Don’t leave your most visible asset to chance. Contact Jet Star Signs today for a free, no-obligation consultation. Let’s discuss your vision and show you why we’re the trusted partner for businesses seeking exceptional commercial signage.